Tagging Users in Project, Task, or Sub-Task Comments Using @mention
Use @mention to draw users’ attention to a project, task, subtask, or an on-going conversation. Simply write @ in a comment followed by the name of the user. Such users receive notifications only when you @mention them, keeping regular updates to the assigned users. This is helpful when you want to share specific updates or important conversations with those who are otherwise not added to a project, task, or sub-task.
Benefits of using @mention:
- Share updates without adding users to a project
- Highlight important conversations only when you want
- Ensure no one misses out on important updates
- Restrict regular updates to the added users only
To tag a user with @mention in a comment of a project, task, or a subtask:
Step 1. In the comment box under the 'Activity' section, type @ followed by the initials of the user’s name to reveal the user list starting with that letter. Select the user you want to tag. @mentioned users will get access to this project automatically.
Step 2. Click Add to add your comment.
Here’s an example of the email notification that is sent to the tagged users.